Klöckner: Operations During Transformation
Published on September 3, 2020
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The Klöckner case follows CEO Gisbert Rühl and his team as they prepare for the operational consequences of digital transformation at the century-old German steel distributor.
In the midst of the COVID-19 crisis, the Klöckner team must rethink their sales, operations, people practices, and organizational structure to prepare for a future of increased automation and online platform sales for steel and other metals.
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