KNOWLEDGE BASE

Registration

Log in using the “My account/Sign in” button at the top-right of the screen. Under the menu item “My account” you will find the tab “My sellers”. To request a personal customer number from a seller, click on the “Request personal customer number“ button below “Customer number”. The seller will check your request and assign you a personal customer number. The seller can then use this number to give you personalized prices, which will appear automatically in the product listing.

Registering with XOM is easy. Go to the top-right corner of our homepage, “My account/Register”, and fill in your contact details. You will then receive a confirmation e-mail from us, and we will verify your information—this usually takes less than one business day. As soon as your account is activated, you will receive a welcome e-mail asking you to set a password.

Please re-enter your password, checking it carefully. For security reasons, passwords are case-sensitive. If you are still unable to log in, click on “Forgot Password” and follow the instructions. If this still doesn’t help, please contact service@xom-materials.com.

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