Block / Unblock buyers

Relevant for

XOM eShop
Sellers

How to block buyers from further purchasing in your shop

  1. Go to the seller cockpit
  2. In your seller cockpit, click on the icon at the very top on the left side.
  3. Select “Active customers”
  4. Select the buyer you want to block
  5. Click on “Block”

To unblock customers please contact our customer service department

Was this information helpful?

Can't find your answer?

Contact us and we’ll get back to you as soon as we can.

* Mandatory fields

Read our privacy policy for your information.

Need more support?

XOM Materials


Get the latest from XOM Materials in your inbox!

Read our privacy policy for your information.